Politique d’expédition

Shipping Policy —

LUWEXA

At LUWEXA, we are committed to providing reliable and efficient shipping for all orders.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times may vary depending on your location.

Typical delivery times:

Please note that unexpected delays caused by customs, carriers, weather conditions, or high demand periods may occasionally occur.

Shipping Costs

Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email allowing you to track your package in real time.

Incorrect Address

Please ensure that your shipping address is correct before completing your order.

LUWEXA is not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at:

Email: support@luwexa.com

We will work with the shipping carrier to help resolve the issue as quickly as possible.

Customs & Import Taxes

International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.

These charges are the responsibility of the customer.

If you have any questions regarding shipping, feel free to contact us anytime at:

Email: contact@luwexa.shop

Country/Region